Frequently Asked Questions
How do I place an order?
Browse products, add to cart, proceed to checkout, and complete payment.
What payment methods are accepted?
We accept M-Pesa, credit/debit cards, and PayPal.
How long does delivery take?
Delivery within Nairobi takes 1-3 days; outside may take 3-7 days.
What is your return policy?
Returns accepted within 7 days for unopened products. Contact support for details.
How can I track my order?
Log in to your account and check the Orders section for tracking info.